199, Boulevard Brune 75014 Paris
Tel: +33 (0)1 45 39 64 17
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The hotel is your direct contact for the execution of your booking.
Home > Restauration & Services
Restauration & Services
|Air conditioning in all the rooms||
You can change the temperature of your room by using the remote control of the room. Do not hesitate to ask the front desk for any help or additional information.
|Free Newspapers and magazines|
|Free Wi-Fi throughout the residential hotel||
The Acropole Hotel offers you a secure WIFI connection.
To do this, search in the settings of your computer or telephone for the HOTEL ACROPOLE PARIS network, select it then save the Username and Password. (ask at reception) Go!
|Arrival and Departure||
Check-in is from 2:00 p.m. If you arrive earlier, you can drop off your luggage at the hotel locker. • Present yourself with an Identity or Passport document and your file / reservation number. • Fill out and sign the police form. • The Early Arrival supplement before 11:30 am is 50 €
The room must be vacated by 12 noon on the day of departure. In order to avoid any waiting on the day of your departure, we advise you to pay your bill the day before, at reception. If you wish to advance or delay your departure, please notify reception as soon as possible. If you are part of a group, you are kindly requested to pay your extra bill before the group leaves to avoid any delays. • The late check-out supplement until 2:00 p.m. is € 50
|Access to rooms||
A staircase from the ground floor (Reception) to the 1st floor will give you access to our elevator (capacity for two people) which serves floors 2 to 7.
|Luggage service on the first floor of the hotel||
We can store your luggage on the day of your arrival if the room is not ready and on your departure day free of charge.
|Business corner area||
BUSINESS CORNER (accessible 24 hours a day, 7 days a week) A space equipped with an Apple iMac computer with an internet connection and a printer is at your disposal on the 1st floor of the hotel Printer: for quick small prints (plane or train tickets, mail). If you need to print large documents, please ask for the rate at reception who will print them for you Fax: A fax service is available at the reception at a rate of 0.50 € per page.
|Hot and cold buffet breakfast €14 with gluten free||
Our breakfast team welcomes you from 7am to 10am on weekdays and from 7.30am to 10.30am on weekends and public holidays.
The breakfast buffet is 14 € per person. For children from 7 to 12 years old, the rate is 10 €. For children under 7 years old, breakfast is free. We offer you hot drinks, tea of the prestigious brand Mariage Frères, fruit juices, cereals, several sorts of yoghurts, cheeses and delicatessen, sausages, bacon, scrambled eggs, hard-boiled eggs, and soft-boiled eggs, fresh fruits and fresh fruits salad. What’s more, we offer a selection of French croissants, similar products and several types of breads accordingly to your desire and taste.
|Ironing board on demand||
Ironing equipment: an ironing board equipped with an iron on request. (subject to availability)
|Power adaptors on demand||
ADAPTERS (voltage in France: 220V)
Adapters are at your disposal at the front desk for a 10 € rental deposit held on your bill and then cancelled afterwards at the time of leaving.
• For all your train or plane ticket reservations, reception is at your service to provide you with the information you require. (Excursions, cabarets, hairdressing, aesthetics, massages, doctors, and other services) • For your leisure activities, we have at your disposal numerous brochures which will help you to select the visits or shows offered in Paris and its surroundings. Do not hesitate to consult us, we will share our suggestions with you.
|Nearby private car park||
A guarded public car park is available near the hotel and without reservation: SAEMES car park Porte d'Orléans car park Preferential DISCOUNT for our clients: -20% on the Public price Opening hours : 24 hours a day, 7 days a week
|Free baby bed on demand||
Baby equipment: a cot, a changing mat and a bottle warmer (subject to availability). High chair for the breakfast room only. The baby cot cannot be installed in our Standard rooms.
|Tourist tax per person and per day €1.88||
The council of the PARIS CITY HALL has fixed a tourist tax of 1.88 € for hotel guests per night and per person to be added to the price of the room. Exemption: persons under the age of 18
|Travel with a disability||
The Acropole Hotel welcomes guests with disabilities with the necessary attention. We can provide a luminous alarm clock, telephone and remote control with large buttons on request. Unfortunately, the architecture of the Acropole Hotel does not allow for the reception of customers using a wheelchair. However, we remain at your disposal to inform you of nearby establishments offering this possibility.
|Food prohibited, a guarantee of quality||
In order to guarantee the quality of our hotel, it is strictly forbidden to bring food (take-out) to the room. Don't be surprised if the receptionist denies you access.
The keycard opens only your room. In order to be not disturbed by room service, we recommend that you lock your door by pressing the PRIVACY button on your lock. Please return the card to reception when you go out and at check-out.
At your disposal at the reception, in case of loss the customer will have to pay an amount of 20 € in compensation.
|Supplements and Supplies||
For supplements and supplies of towels or extra pillows, toilet paper just ask at reception
|Automatic Wake Up Alarm||
To set the alarm clock, follow the below-detailed steps:
- Lift the receiver - Dial “60” and wait for the dial tone
- Dial the four numbers of the time you want to wake up (ex. for 6:15, dial 160615)
- Wait for the dial tone Hang up
Each room is equipped with a direct landline.
Outside line = 0 followed by the number of your correspondent.
Room to room = 40 followed by the room number. Reception = 9. Breakfast = 4006.
Abroad = 0 00 followed by the country code and the number of your correspondent.
|Train station/Airport transfer||
To avoid any stress on the day of your Arrival and Departure, we offer you a personalized shuttle service or private car, at an exclusive price. They will pick you up where you want in Île-de-France region and drop you off at the destination of your choice.
|Awareness of energy management||
We are working on an eco-responsible approach (water, energy, selective sorting). Your simple actions can greatly contribute to this: • Put the towels you want changed in the shower or the bath; • Switch off the lights and the television when you are leaving your room; • The radiator valve is thermostatic; lower it if you leave the window open. If your room is overheated, please turn off the heater before turning on the air conditioning.
To reduce our impact on the environment, we have put in place few actions:
- Hotel especially took care of thermal insulation and sound proofing installing high-performance double glazing on all windows.
- In spring of 2019, hotel invested in a new boiler producing very low emissions and reducing energy consumption.
- The whole workforce has been made aware to reduce waste and energy and water consumption. We encourage you to help us, please to find in the bathroom a list of simple things to do to reduce your impact on our dear planet.
|The type of bedding (1 double bed or 2 separate beds or 3 separate beds)||
For 1 double bed or 2 separate beds or 3 separate beds, bathtube or shower, view of the boulevard or courtyard side: remain an optional request and allocated as far as possible according to the availability of the hotel on the day of arrival .
|COVID-19 health and safety protocol||
Our commitment to hygiene and cleanliness has led all of our teams to mobilize to strengthen our health safety protocols in our establishment. We are implementing additional measures, which comply with the latest recommendations in terms of hygiene and cleaning, in order to guarantee the safety of our customers and our employees. The measures implemented cover a wide range of subjects ranging from compliance with barrier gestures to recommendations for cleaning products, including cleaning procedures for rooms and common areas as well as the necessary reduction in the supply of services. Find below the details of the special COVID-19 hygiene protocol in place: • The appointment of a referent / health safety manager who ensures that the rules and best practices are updated and respected in the establishment. A daily update is planned with the teams or with the referent: Supervision by management: all the rules and best practices will of course be subject to verification. • Taking social distancing into account with road markings and / or a direction of movement • At the reception desk, a mask and / or a protective visor will be worn by the day and night receptionists • A plexiglass protective wall is installed as a sanitary barrier that blocks the spread of viruses between staff and customers. • A hydroalcoholic gel bottle is available to customers upon entering the establishment. • The team are trained in barrier gestures and make sure to wash their hands as regularly as possible and after each interaction. • Reinforcement of cleaning and linen control (pillowcase, sheets, duvet, sponge) • Reinforcement of cleaning procedures and control of room contact points. • The generalization of the wearing of masks for our staff in the event of close contact with customers or work colleagues. • The provision of hydro-alcoholic gel at the reception and in the breakfast room. • Stepping up cleaning of passageways (lobby, elevators), door handles, remote controls, etc. • A strict procedure in the event of a suspected case of covid-19 (customer or employee). Below are our main actions, equipment, additional and preventive measures implemented for our safety: • Complete cleaning and disinfection of all rooms, bathrooms and common areas before the establishment reopens scheduled for August 24, 2020. • Cleaning and disinfection of common areas and in particular handles, switches, elevator buttons, room keys between each customer visit, remote control, etc. • Each room is blocked 24 hours after the departure of a client (subject to availability). • Change of cleaning equipment between each room, including rags and microfiber wipes. • Systematic change of all linen and all hospitality products available in the room between each guest. • Use of detergent disinfectant products approved according to standards. • Use of disinfectant deodorant after each room cleaning. • To avoid manipulation as much as possible, a welcome tray supply kit available on request at reception • Removal of plans, brochures, books, newspapers, magazines from rooms / lobby, reception. • Customers must check their room on departure to avoid forgetting any items, the hotel no longer guarantees the custody of forgotten items. • Room cards will be returned to reception and will be systematically disinfected. • Removal of the printer from the business corner. People wishing to make impressions must go through the reception. • The welcome booklet / Welcome Booklet (and WIFI code) is replaced by a digital welcome booklet / QR CODE welcome booklet available on the hotel website. • The hotel reserves his right to relocate a client to another hotel depending on demand and available services.
|Groups are welcome to contact us for an estimate|